What is a private investigator?

What is a private investigator? A private investigator investigates something in exchange for pay.  Many investigators specialize in one or two types of cases, such as child custody and divorce.  But, some investigators work any type of case they can get.  Aubor Group mainly focuses on criminal defense cases.  As such, we work very closely with law firms.  In addition, we work other types of cases when time allows.  You can call us to discuss your case for free.

Above all, you must have a special license to be a private investigator in North Carolina.  You can check an investigator’s license here.

North Carolina has agreements with seven states that let private investigators work cases there.  Those states are:
-South Carolina

These agreements have some restrictions:
-The investigator must have a license in good standing.
-The case must start in the investigator’s home state.
-Out-of-state investigators may not solicit private investigative business or open an office while in North Carolina.  
North Carolina investigators may not solicit private investigative business or open an office while in these other states.
Each state limits cases to thirty days.  Tennessee limits investigations to fifteen days.
-If the investigation goes beyond the time limit, an investigator in that state must handle it.
-Investigators must obtain a license from the state before working cases that do not meet these standards.
Source:  North Carolina Department of Public Safety

In conclusion, private investigators research the behavior and actions of others in exchange for pay.  
Read more about Aubor Group’s private investigators.
Read more about the licensing process in North Carolina.

Who hires private investigators?

Many different types of people hire private investigators. Lawyers, businesses, insurance companies and individuals can all benefit from hiring a private investigator. At Aubor Group, our main focus is on criminal defense, but we also work on other types of cases when time allows.

What kind of work do private investigators do?

Some of the most-common types of cases include: criminal defense, cheating spouses, child custody, missing persons, asset location, background checks, fraud and personal protection (bodyguards). Some of the techniques used include research, surveillance, interviews, etc. At Aubor Group, we focus mainly on criminal defense and work directly with attorneys or the person charged with a crime.

What should I do before hiring a private investigator?

The first thing you should do is perform your due diligence research. Learn about the background of both the company and investigator before signing a contract. What experience does the investigator have? If you need a criminal defense investigator, for example, you want to hire an investigator who is familiar with the criminal justice system. The best criminal defense investigators are often former law enforcement investigators, as they understand the elements of crime as well as mitigating and aggravating factors. Aubor Group was founded primarily to focus on criminal defense investigations.

How do private investigator’s charge?

Most investigators charge by the hour. Many require a retainer up front and then charge you an hourly rate on top of that (they pocket the retainer). At Aubor Group, we take a more ethical approach: we do charge a retainer, but we deduct your costs from it and provide you an itemized list of how your money was spent. Consider this: Company A charges a $1,000 retainer and then bills you for ten hours of work at $100 per hour, bringing your total spent to $2,000. On the other hand, Aubor Group charges a $1,000 retainer and deducts the ten hours of work from the retainer, bringing your total spent to $1,000. Pay attention so that you do not get ripped off by an unethical investigator. At Aubor Group, our motto is “Ethical investigations conducted with integrity.”

How should I contact a private investigator?

Ideally, the initial contact is an email or phone call to discuss your case at a high level. After that, it is best to communicate by an encrypted means to ensure the communications do not fall into the wrong hands. At Aubor Group, we recommend clients sign up for a ProtonMail account.

How much do you charge for investigations?

While this is a frequently-asked question, it is one that is quite difficult to answer because there are so many variables. However, we also understand you may benefit from a “ballpark” estimate. For infidelity and child custody cases, the costs often ranges between $1,000 and $3,000. Criminal defense investigations can range from $1,500 for a robbery to $10,000 for a murder charge. If surveillance is necessary, costs increase based on time spent on surveillance. To get a more accurate estimate, give us a call so we can learn more about your case.

How soon can you begin working on my case?

While it depends on our current workload, we can usually begin working on your case within twenty-four hours of the paperwork and payments being processed.

Will my case be confidential?

Yes. Our contract includes a confidential clause that requires you notify us in writing before we may release any information. The exception to this would be a valid court order directing us to release records.

What payment methods do you accept?

We accept cash, checks (must clear before work begins) if you want to avoid processing fees. Otherwise, we accept credit cards, Paypal and ACH bank draft.

How do you locate people?

Because we are licensed by the State of North Carolina, we have access to proprietary databases to which the general public does not. These databases provide us with leads, which we then follow in our research to locate the person.

Do I get my money back if you do not get the evidence I am seeking?

As private investigators, we are compensated for our time and effort, not for specific results. We make it clear to each client that we cannot control the outcome of an investigation. Our role is clear: to research and document our findings. There are many factors that can affect an investigation, such as behavior of the involved parties, interference by clients (you’d be surprised), etc. To clarify, monies paid to Aubor Group are not refundable.

Will you work with my attorney?

Only if you authorize us to do so. We maintain 100% confidentiality unless you provide us permission (in writing) to release information to third parties. We do prefer to coordinate our investigation with your attorney if at all possible, because that let’s us target our efforts and keep your costs down.


In most states, the county sheriff is responsible for serving civil process.  North Carolina is a sheriff-first state, which means service of process issued by a North Carolina court must first be attempted by the local sheriff.  If the sheriff is unable to serve the civil papers, a private process server may attempt service.  An exception to this rule is service of subpoenas, which may bypass the sheriff.  For process issued by an out-of-state court, that state’s rules of civil procedure govern service of process.


You have several ways to get in touch with us.  Feel free to use this form or the other contact methods listed below.

Please do not include sensitive information in this message.

(336) 697-6545

(844) 518-3666